Buying through Cambridge Ceramics
Cambridge Ceramics provides an e-commerce platform on behalf of individual ceramic artists from across the UK. Everything on this site has been hand-made by these artists in the UK.
21 day money back guarantee
Cambridge Ceramics wants to make your shopping experience as simple and carefree as possible. All our artists offer customers a 21 day, no quibble money back guarantee.
If for any reason you are not happy with your purchase, you may return it to the artist and receive a full refund. Simply contact the artist within 21 days of your order’s arrival. This can be done either directly or via Cambridge Ceramics (email@example.com and we will forward the email to the artist). You will receive your refund when the work has been returned undamaged.
Postage, including packaging is FREE to UK addresses. Our artists will only use reputable national express courier companies.
Our artists aim to ship within 4 working days following your placement of the order. Many of our artists are based in remote locations across the UK and may take a little longer.
IMPORTANT: International deliveries may be subject to local import duties and taxes. Our delivery charges do not include any locally applied taxes, import duties and/or fees that may be levied by shipping companies. Please note that Cambridge Ceramics and our potters are not liable for any import duties and taxes that may be imposed. These are the full responsibility of the customer.
All measurements are approximate. Sizes are given for the width, depth and height. The measurement units used are in centimetres (cm).
For your safety and security we use PayPal who accept all major cards including Visa, Mastercard and American Express. You do not need a PayPal account to use PayPal.